Q. What time is check in?

A. Check in is at 4 pm which allows enough time for our cleaners to prepare the property for you.  Please feel free to inquire about early check in times.  Check out is at 10 am.   


Q. Can I bring pets?

A. Sorry, no pets are allowed.  But not because we don't love pets, we have two of our own.  Out of courtesy to future guests with allergies we elect to not allow them at this time.   


Q. Is there a maximum number of people?

A. The maximum number of guests is 15.  


Q.  How far are you from Disney World?  

A.  We are 2 miles or 4 minutes to Disney.  Upon arrival, you will be provided additional information regarding local area attractions.


Q.  Is the pool heated?

For an additional fee, the pool can be heated.  You will receive a pool heat addendum with your confirmation package, which states that pool heaters have electrical/mechanical components that can sometimes break. The Management Company will do everything in their power to rectify any problems with malfunctioning equipment as quickly as possible.


Q.  Is there air conditioning and heat?

Yes, all the house has central air and heat.  The gameroom does not have air conditioning at this time but there is a ceiling fan for increased circulation.  


Q.  Is there a fully equipped kitchen in the property?

Yes, the vacation home, has a fully equipped kitchen, please see the Property page for a list of amenities.  


Q.  Is there a telephone at the vacation home?

Yes, there is a telephone at every vacation home. Local calls are free and long distance calls require a calling card or credit card number for usage. The telephone number to the vacation home will be given with your arrival information packet.  


Q.  Are linens and towels provided?

Yes, there are linens and towels provided in each home. All bedding is provided and towels are supplied at twice the maximum occupancy.


Q.  Are the vacation homes cleaned daily?

No, the vacation home is cleaned before your arrival and after your departure. You can request Mid-stay clean at an additional charge.  A Mid-stay clean includes: washing all sheets and towels, cleaning all bathrooms, kitchen area, vacuum and dusting, sweeping and mopping and refreshing your starter paper products.

Q.  Are there cleaning supplies?

We do not leave any chemicals in the home but there is a washing machine, dryer, mop, broom, dustpan, vacuum, dishwasher, iron and ironing board in the property. There are starter paper products in the home, however you will be responsible for your other needs there after.  There is a grocery and Target Superstore store with in 2 miles of the home.